The DocuPet Story
Pet licences are really important. When lost pets end up in shelters, those with licence tags are much more likely to be returned home. Also, licence fees help support critical community initiatives. When we learned that across Canada a mere 13% of pet owners license their animals, we found our mission.
We've partnered with the The City of Guelph to make every pet licence as valuable to you as it is to animal safety.

Your DocuPet Membership includes:
- Personalizable Pet Tags with secure online profile
- The HomeSafe™ Lost Pet Service
- Designer tag selections
- A $20 voucher from Ren's Pets per registered pet
- Access to great pet safety and wellness products
- Thanks for supporting animal welfare
- Your City of Guelph Pet Licence
Every DocuPet tag comes with a unique code tied to our free HomeSafe™ Lost Pet Service. If your pet becomes lost you can send Lost Pet Alerts to local pet owners who will use your code and our 24/7 Hotline to reunite you.

Our mission is to help provide a safe and happy home for every pet. Our commitment to this mission extends beyond improvements to pet licence tags and registration programs. We also directly support local animal welfare charities by donating 20% of all product purchases including custom tags, and by collecting donations from pet owners.
The net proceeds of all funds collected in Guelph through our Safe and Happy Fund go to support animal welfare locally.
Got questions?
We have answers.
View Frequently Asked Questions
Get the Help You Need
Have a question about licensing or the DocuPet program? Contact customer service at:
1-855-249-1370
Need to make a report? Contact animal control at: 519-837-2529
Get in touch with the Guelph Humane Society. Call 519-824-3091